Before you book...

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Cancellations: We don't allow cancellations or refunds for any of our classes, courses, open studio sessions or workshops.

Rescheduling: You can reschedule your class free of charge up to 18 hours before class start time by clicking the "Reschedule" button in your confirmation or reminder email.  Please note: we can not accommodate rescheduling within 18 hours of class—for any reason including COVID-19. We're a small studio and are unable to fill those spots on such short notice. Thanks for your understanding.

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Accommodation: Some of our workshops are held up a flight of stairs, if you need specific accommodation, please let us know ahead of time. We'll do our best!

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Picking up your work: Remember to pick up your pieces at the studio where you made them. We'll fire and glaze your piece/s and send you an email when they're ready to pick up—3 to 4 weeks after your class date—so please check your spam folder! (We'll hold on to them for a total of 6 weeks from your class date, but will need to throw them out after that for lack of space). Just ask one of our baristas (Phoenix) or a studio tech (Tempe) to grab them for you when your come in to pick them up! PLEASE NOTE: if you book multiple spots, yours will be the only email we have that we will send out reminders to with information concerning the class, rescheduling, picking up pots, etc. Please pass on all info your receive from us to others in your party.