YOU CAN RESCHEDULE your class free of charge up to 18 hours before class start time by clicking the "Reschedule" button in your confirmation email. Please pay attention to the rescheduling instructions in the email since rescheduling multiple people is especially tricky. The software is a pain, we know, we’re sorry.

YOU CAN'T RESCHEDULE within 18 hours of class—for any reason. We get it, life happens. We're a small business and are unable to fill those spots on such short notice. We ask that you find someone to take your spot and that they reimburse you personally (concert ticket style). Thanks for your understanding.

Cancellations: We don't allow cancellations or refunds for any of our classes, courses, open studio sessions or workshops.

Most classes are 2.5 hours long unless otherwise noted. There will be a short demo at the beginning of class, and the last 20-30 minutes of class will be clean up. Please arrive at least 5 minutes early to class to get checked in.

If you’re taking a clay class…

• Wear clothes you don't mind getting dirty or stained! We have aprons for your use (we also have great Pip aprons for sale in the coffee shop).

• Leave watches and jewelry at home. They have a tendency to get left behind in apron pockets.

• Maybe cut your nails—long nails and wheel throwing don't mix!

Pieces are ready to pick up roughly three weeks after your class date. An automated email will go out after 3 weeks, but sometimes they go straight to you junk folder. So please feel free to come in after 3 weeks and pick up.

We will hold onto pieces for 6 weeks past the class date. After that, pieces will be donated or thrown away (and then they cry, so please come get them!!).

Culdesac is a retail and apartment community located in Tempe on Apache blvd near the 101. We do not have a cafe at the Culdesac location, but we share a wall with Aruma coffee! The address is 2011 E Apache Blvd Suite 147, Tempe, AZ 85281

24th Street - We know...our parking lot is super small! If there is no more parking in our lot, please park one street south of us on Yale. There is normally plenty of street parking.

Please don’t park in front of the trash enclosure or the shipping container.

Culdesac/Tempe - There is a parking lot at Culdesac. There is an overflow, gravel parking lot on the east side of the development reachable from Wildermuth. There is also parking along Apache Blvd, Wildermuth Ave, Martin Ln and River Dr.

No. We do not allow firearms and weapons at PIP.

We are always accepting resumes, and will reach out when we are hiring!

Submit a resume here.

We're not in love with the phone here at Pip because, more often than not, we're making coffee or pottery. BUT, we are very good at checking and quickly responding to email. So if you need to get in touch, here's who you should contact:

Private party inquiries: riley@pipcoffeeclay.com

Studio: kevin@pipcoffeeclay.com

Other: info@pipcoffeeclay.com