FAQ/Contact

Cancellations: We don't allow cancellations or refunds for any of our classes, courses, open studio sessions or workshops.

YOU CAN RESCHEDULE your class free of charge up to 18 hours before class start time by clicking the "Reschedule" button in your confirmation email. Please pay attention to the rescheduling instructions in the email since rescheduling multiple people is especially tricky. The software is a pain, we know, we’re sorry. YOU CAN'T RESCHEDULE within 18 hours of class—for any reason. We get it, life happens. We're a small studio and are unable to fill those spots on such short notice. We ask that you find someone to take your spot and that they reimburse you personally (concert ticket style). Thanks for your understanding.

We know...our parking lot is super small! If there is no more parking in our lot, please park one street south of us on Yale. There is normally plenty of street parking. Please don’t park in front of the trash enclosure or the shipping container.

No. We do not allow firearms and weapons at PIP.

We're not in love with the phone here at Pip because, more often than not, we're making coffee or pottery. BUT, we are very good at checking and quickly responding to email. So if you need to get in touch, here's who you should contact: Private parties: email Sam@pipcoffeeclay.com Studio: Kevin@pipcoffeeclay.com Cafe: Avery@pipcoffeeclay.com Other: info@pipcoffeeclay.com

All classes are 2.5 hours long. There will be a short demo at the beginning of class, and the last 20-30 minutes of class will be clean up. Please arrive at least 5 minutes early to class to get checked in with the barista.

ABC is a great way to build your skills once you are comfortable with the basic steps of throwing. You can expect a focus on throwing in every class, but some weeks will also cover topics like glazing and trimming. When are you ready? If the thought of sitting through another beginner’s class demo sounds like it would have you yawning, It's probably time! You don’t have to be a master of the basic skills, just familiar enough to not need instruction from the ground up. Some people are ready to move on to ABC after one beginner’s class, some people feel more comfortable moving up after a few. It’s really up to you!

Wear clothes you don't mind getting dirty or stained! We have aprons for your use (we also have great Pip aprons for sale in the coffee shop). Maybe cut your nails—long nails and wheel throwing don't mix!

Pieces are ready to pick up three weeks after your class date. An automated email will go out after 3 weeks, but sometimes they go straight to you junk folder. So please feel free to come in after 3 weeks and pick up.

We will hold onto pieces for 6 weeks past the class date. After that, pieces will be donated or thrown away (and then they cry, so please come get them!!).

We love to host special events in the studio—birthday parties, bachelor/ette parties, team building events and more. Visit our Private Parties page for more info or email Sam@pipcoffeeclay.com.

Studio times may vary depending on our private event schedule, but generally the open studio time slots are: Monday-Sunday: 9:30am-12:30pm Monday-Saturday: 1:30pm-4:30pm Wednesday: 6pm-9pm Sunday: 1pm-4pm

YES! Open studio is UNGUIDED. There are studio techs to answer questions about the studio, but they are not teachers. If you have ceramics experience from another studio, you are welcome to sign up!

No, but we have several types of New Mexico clay for purchase here! Prices for our clay range from $24-$30 per 25lb bag. You are welcome to bring clay/glaze from another store, but keep in mind we BISUQE to cone 05 and GLAZE to cone 5. You can store your personal clay on the shelves next to the sink in the studio for up to 1 month from date of purchase. Please note: we recycle all clay left on the shelves longer than 1 month.

Everything made at Pip in an open studio session will be fired for no extra cost. Use of our glazes are included in your open studio time. Tools for community use are also included, but feel free to bring your own! That said, we are not set up to be a studio for production potters. If you are producing more work than we're able to fire, we'll let you know and point you to some other, local firing resources.

Open studio sessions are three hours long. Anything you need to do to your pieces —throwing, trimming, glazing, etc.—must be done within the 3 hour time frame. (In other words, we don‘t allow a quick trim or glaze outside of booked studio sessions.) Please be cleaned up and ready to go at the 3 hour mark.

Works in progress: store wip on ware boards, labeled with your name and the date. After 7 days, WIPs will be recycled. Please don't store work on bats. Work that’s been fired: must be picked up from the open studio shelf within 1 month of the date it was unloaded from the kiln. After 1 month, fired work will be recycled. Bags of clay: must be labeled with your name and the most recent date you came to open studio. After 1 month from the most recent date on the bag, clay will be recycled.