FAQ/Contact
YOU CAN RESCHEDULE your class free of charge up to 18 hours before class start time by clicking the "Reschedule" button in your confirmation email. Please
pay attention to the rescheduling instructions in the email since rescheduling multiple people is especially tricky. The software is a pain, we know, we’re sorry.
YOU CAN'T RESCHEDULE within 18 hours of class—for any reason. We get it, life happens. We're a small studio and are unable to fill those spots on such short notice. We ask that you find someone to take your spot and that they reimburse you personally (concert ticket style). Thanks for your understanding.
Cancellations: We don't allow cancellations or refunds for any of our classes, courses, open studio sessions or workshops.
Culdesac is a retail and apartment community located in Tempe on Apache blvd near the 101. We do not have a cafe at the Culdesac location, but we share a wall with Aruma coffee! The address is 2011 E Apache Blvd Suite 147, Tempe, AZ 85281.
24th Street - We know...our parking lot is super small! If there is no more parking in our lot, please park one street south of us on Yale. There is normally plenty of street parking.
Please don’t park in front of the trash enclosure or the shipping container.
Culdesac - There is a parking lot at Culdesac. There is also parking along Apache Blvd, Wildermuth Ave, Martin Ln and River Dr.
No. We do not allow firearms and weapons at PIP.
We're not in love with the phone here at Pip because, more often than not, we're making coffee or pottery. BUT, we are very good at checking and quickly responding to email. So if you need to get in touch, here's who you should contact:
Private parties inquiries: riley@pipcoffeeclay.com
Studio: kevin@pipcoffeeclay.com
Other: info@pipcoffeeclay.com